SHWDWNWeb & Mobile
What to do on event day
Most of this list is not actually event-day work — it's work that has to be done before the day so the day itself is boring. Read it a fortnight out, not on the morning.
Two weeks before
- Create your staff accounts. Anyone scanning tickets on the door needs their own account — sharing one login means you can't tell who checked whom in. Managing staff
- Check every fighter has signed up. A fighter who hasn't claimed their profile can't sell tickets with their link, and won't get paid automatically. Adding fighters
- Check fighters are on track for the tickets they agreed to sell. This is the last point at which you can do anything about a fighter who hasn't sold any.
The week before
- Do a test QR scan. Issue yourself a free ticket and scan it, on the actual phone you'll use on the door. Find out the camera permission is off now, not with a queue outside. Checking in & out
- Match your ticket colours to your wristbands. Each ticket type has a colour in SHWDWN. Set them to the colours of the wristbands you're actually handing out, so door staff can tell a ringside from a general admission at a glance without re-reading the phone.
- Walk your staff through it. Every person scanning should have opened the app, found the event, and scanned one ticket before the day. Reading about it is not the same as doing it.
- Create corner passes for every fighter. Each accepted fighter gets four free seats for their team. In the app: select the event → Fighters → tap a fighter → Create corner pass. Do all of them in one sitting; chasing them individually on the night is how corners end up arguing at the door.
- Issue any other free tickets. Sponsors, venue staff, press, family. Anyone who is getting in free should have a ticket in the system, so they scan through the door like everyone else and your headcount is real. Free tickets
On the day
- Get staff into staff mode early. In the app: Staff from your dashboard. Have them do it before doors, not at them.
- Set up door sales if you're selling on the night, so walk-ups go through the system rather than a cash tin.
- If you're streaming, get into stream mode and check the monitor well before the first bout — it shows viewers, connection stability and what resolution you're actually sending. Testing your stream
After
- Mark the event complete. This closes out sales and unlocks your post-event tasks. An event left open weeks later still looks live to fans.
- Record your results and rate your fighters. Results feed each fighter's record; ratings feed their reputation. Both are how the next promoter decides whether to book them.
- Check your financials and get everyone paid. Getting paid